Why Join Us
Being a part of Dr Clear Aligners means we emphasize and continuously cultivate a family-focused culture as we care for our people, and we believe in offering a career progression to help achieve their professional goals.
For recruitment find Janice +6011-54229598 or [email protected]
JOB OPENINGS :
Operations Admin
Job Description:
- Support all administrative issues:
- Case Submission
- Treatment Plan follow up
- Create Treatment Plan overview (PDF)
- Send Treatment Plan to QC
- Send to Person In Charge when Treatment Plan approved
- Request modification if needed
- Spreadsheet /Portal Update
- Aligners Ordering
- Coordinate with clinic for available slots, appointment booking and patients' attendance status.
- Liaison with customers on transport arrangement for goods delivery and generate delivery orders
- QC and packing products
- Update all necessary records
- Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur.
- Generate daily/monthly report.
- Perform other ad-hoc projects or duties as and when required.
Job Requirements:
- Minimum 1 to 2 years of working experience.
- Able to work in a multi-cultural environment and with people of all levels.
- Meticulous and possess positive attitude.
- Good sense of urgency.
- Good verbal and written communication skills in English and Mandarin.
- Flexible and adaptable.
- Able to work under pressure and minimal supervision.
- Proficient in computer skills - MS Word, Power Point,Excel
- Detail-oriented and able to multi-task in a fast-paced environment.
Senior Customer Service Specialist (Treatment Coordinator)
Job Description:
- Resolve customers’ complaints and enquiries efficiently by establishing strong rapport with customers through effective communications and problem resolution.
- Address complex operational issues and concerns in a timely fashion.
- Develop and maintain operational guidelines.
- Expand customer base by upselling and cross-selling.
- Understand and address key customer individual needs.
- Evaluate current operational strategies and recommend improvements.
- Generate operational reports for management as needed.
- Other ad-hoc tasks as assigned by Management from time to time.
Job Requirements:
- Minimum 3 years of related working experience on similar capacity.
- Able to work in a multi-cultural environment and with people of all levels.
- Meticulous and possess positive attitude.
- Good sense of urgency.
- Good verbal and written communication skills in Bahasa Melayu, Mandarin and English. Prefer Mandarin speaking candidates as candidates will have to deal with Mandarin-speaking clients.
- Highly flexible and adaptable to work pressure.
- Proficient in computer skills - MS Word, Power Point, Excel.
- Position located in Alam Damai, Cheras.
Backend Developer (Laravel)
Job Description:
- You will be a part of a team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing, launching, support and maintenance.
- Development of back end services and APIs.
- Maintaining, upgrading current projects.
Job Requirements:
- At least 2 years of experience in relevant capacity.
- Knowledge of Laravel.
- Knowledge of MySQL.
- Knowledge of MVC, Bootstrap, API, JSON.
- Strong understanding of object-oriented programming principles.
- Knowledge of PHP, Laravel, MySQL, HTML5, CSS, JavaScript, Jquery.
- Knowledge of Git.
- Knowledge of Laravel Vapor, Vercel.
- Experienced in WordPress and WooCommerce is an added advantage.
- Experienced in basic Linux commands/devops is an added advantage.
Senior Telesales Executives
Job Description:
- Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company).
- Understand customer needs and requirements.
- Close sales and achieve monthly/quarterly quotas.
- Contribute to team effort by accomplishing related results as needed.
- Build and funnel sales opportunities via direct customer engagement, written and tele-communication.
- Maintain good after sales service to existing customers.
- Candidates will be targeting clientele from different regional/ global markets.
Job Requirements:
- Candidate must possess at least SPM or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Cheerful and friendly.
- Multilingual proficiency especially in English and preferably in Mandarin and Cantonese as this role requires to deal with Mandarin/Cantonese-speaking clientele from other Asian countries.
- Strong listening and presentation skills. Able to portray excellent negotiation skills.
- Able to work with minimal supervision and handle pressure well.
- Persevered and determined to achieve sales targets.
Assistant HR Manager (Recruitment & Selection)
Job Description:
- Collaborate with hiring managers to understand their talent needs and develop effective recruitment strategies.
- Source potential candidates through various channels, including job boards, social media, professional networks, and referrals.
- Review resumes and applications, and conduct initial screenings to evaluate candidate qualifications and fit.
- Conduct in-depth interviews to assess candidates' skills, experience, and cultural fit.
- Coordinate and schedule interviews with hiring managers and other team members involved in the selection process.
- Collect and analyze feedback from interviewers to make informed hiring decisions.
- Extend job offers to selected candidates and negotiate employment terms, as needed.
- Stay updated on industry trends, market conditions, and recruitment best practices to continually improve the talent acquisition process.
- Build and maintain relationships with external recruitment agencies, universities, and other talent sources.
- Day-to-day HR operations such as employee relations, staff event plannings and compensations and benefits.
Job Requirements:
- At least a Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
- At least 4 years of relevant working experience.
- Proven experience as a Talent Acquisition Specialist, Recruiter, or similar role.
- Solid understanding of full-cycle recruiting processes and best practices.
- Familiarity with various sourcing techniques and tools, including social media platforms, job boards, and professional networks.
- Excellent interviewing skills, with the ability to assess candidate qualifications and cultural fit.
- Strong communication and interpersonal skills to effectively collaborate with hiring managers and candidates.
- Ability to prioritise and manage multiple recruitment assignments simultaneously in a fast-paced environment.
- Knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
- Results-oriented mindset with a focus on meeting recruitment goals and metrics.
Digital Marketing Executives (FB Ads)(Junior/Senior)
Job Description:
- Create marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
- Manage Facebook ads including set up lead generation, messenger ads, engagement ads, etc.
- Day-to-day SEM campaign management of multiple accounts.
- Keep up-to-date with marketing trends & social media platforms (Fb,IG,tiktok, douyin, xiao hong shu).
- Research and monitors activity of competitors.
- Brainstorms new and creative growth strategies through digital marketing to increase brand awareness.
- Create quality content for advertising and marketing campaign.
- Prepare monthly report and update superiors on daily basis.
- Copyright skills in English (Mandarin is a plus) to develop content across all social media platforms.
Job Requirements:
- Candidate must possess at least Diploma or Bachelor Degree in Digital Marketing , Mass Communication, Advertising or equivalent.
- Self motivated.
- At least 3 year of working experience in the related field is required for this position.
- Excellent understanding of digital marketing concepts and best practices.
- Good copywriting skill
- Possess good communication and interpersonal skills.
- Knowledge of video editing is an added advantage.
QC coordinator
Job Description:
- Perform quality assessments on all incoming aligners from factory / lab based on approved treatment plan.
- Reject all aligners that fail to meet quality expectations. Such as defect on the aligners, aligners received different with approved treatment plan.
- Ensure all aligners zero defect before sending out to patients.
- Label patients name and set number for those qc passed aligners based on standards.
- Ensure all aligners that send back for trim or polish due to sharp, button cut out, elastics hook cut, and etc to arranged with full details to lab team to proceed as soon as possible.
- QC failed aligners to separate it out for investigation or remake.
- Maintain cleanliness and orderliness in working area, including clearing any waste daily.
- Perform other ad-hoc projects or duties as and when required by the Management.
Job Requirements:
- Ability to commute/relocate: Cheras Selangor; Reliably commute or planning to relocate before starting work (Required)
- Education: Diploma/Advanced Diploma (Preferred)
- Experience: Logistic: 1 year (Preferred)
- Able to work under pressure and within tight deadline
- Self-starter and adaptable to fast-paced working environement
- Meticulous and attention to detail
UI/UX Designer
Job Description:
We are seeking a talented and experienced UI/UX designer to join our team. As a UI/UX designer, you will play a key role in creating user-centric designs and seamless experiences across our digital platforms. If you are
passionate about crafting intuitive interfaces and have a strong understanding of user behavior, we'd love to hear from you.
- Conduct user/consumer research to understand behaviors, needs, goals & purchase objectives.
- Create wireframes, prototypes, and user flows to effectively communicate design ideas and interactions.
- Design and iterate on user interfaces that align with user needs, business requirements, and brand guidelines.
- Collaborate with product managers and developers to ensure technical feasibility and a seamless implementation of designs.
- Conduct usability testing and gather user feedback to iterate on designs and improve the overall user experience.
- Stay up to date with industry trends and best practices in UI/UX design and incorporate them into design processes.
- Advocate for user-centered design principles throughout the organization and educate stakeholders on the importance of UX design.
Job Requirements:
- Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field.
**A portfolio demonstrating relevant design experience is required.
- At least 3 years of proven work experience as a UI/UX Designer or similar role, preferably in a fast-paced environment.
- Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, InVision, or similar.
- Strong understanding of user-centered design principles, information architecture, and interaction design.
- Experience conducting user research, usability testing, and applying user feedback to improve designs.
- Solid knowledge of responsive design and mobile app design principles.
- Excellent visual design skills with an eye for detail and a passion for creating aesthetically pleasing interfaces.
- Strong communication and collaboration skills to effectively work with cross-functional teams.
- Ability to prioritize tasks, meet deadlines, and adapt to changing project requirements.
Copywriter
Job Description:
- Write original copy and edit content for social media captions, website, mobile app and other marketing materials
- Collaborate with a team of content creators and marketing staff from concept development to delivery of the final product
- Proofread and check copy
- Translate documents when it is needed
- Assist with ad-hoc duties as assigned
Job Requirements:
- An excellent command of the English language and writing skills
- Minimum 3 years experience as a copywriter
- Good communications skills and writing skills
- Able to work together with your team to get projects done
- Be creative in your writing and gain engagements
- Ability to write creative headlines and clear, concise subheadings and body copy.
- Hands-on experience with Google tools such as Gmail, Docs, and Slides, some understanding of design tools and principles, and the ability to learn new tools as needed.
- Being fluent in Mandarin would be a bonus
Graphic Designer
Job Description:
- Diploma/Bachelor’s degree in Graphic media design or a related field
- More than 1-year experience in Graphic Design
- Strong understanding of market trends and digital media
- Strong in generating visual ideas
- Fluent in both written and spoken English
- Proficiency in reading and writing Mandarin
- Proficient in Photoshop, Illustrator, premier pro or equivalent, excel, word and etc
Job Requirements:
- Develop and execute all instructions and requirements for the company's graphic and visual
- Building Company's visual brand identity and making all content consistent and adherer to branding guideline
- Manage all our commercial design and keeping all assets in the file
- Adjust all drafts and samples according to marketing teams feedback and ideas
- Sourcing and using stock images, footage, and visual libraries for both video and images
- Assist in all ad-hoc tasks and meet deadlines
- Ability to create visuals related to lifestyle, medical line, corporate, dental line, and professional styles
- Able to create images in multiple languages.