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Why Join Us

Being a part of Dr Clear Aligners means we emphasize and continuously cultivate a family-focused culture as we care for our people, and we believe in offering a career progression to help achieve their professional goals.

For recruitment find Janice +6011-54229598 or [email protected]

JOB OPENINGS :

Sales Executive

  1. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company)
  2. Understanding customer needs and requirements
  3. Close sales and achieve quarterly quotas
  4. Contributes to team effort by accomplishing related results as needed.
  5. Build and Funnel sales opportunities via direct customer engagement, written and telecommunication
  6. Maintain good after-sales service to existing customers
  7. Good negotiation Skills

Job Requirements:
  1. Experience in the sales line
  2. Cheerful and friendly
  3. Strong listening and presentation skills
  4. Candidate must possess at least an SPM level
  5. Required language(s): English, Mandarin and Bahasa Melayu
  6. At least 2 Year(s) of working experience in the related field is required for this position. However, fresh graduates are strongly encouraged to apply.
  7. Required Skill(s): negotiation, sales
  8. Prepared to work 6 days in a week.

Career Progression:
  1. Overriding on different outlet's sales
  2. Promotion to regional country manager
  3. Franchise opportunity on our business model

Operation Admin

  1. Establish strong rapport with partner clinics through effective communication and problem resolutions
  2. Liaise with various supporting departments (Accounts & Finance, Marketing and Sales) to process the daily schedule of incoming and outgoing cases
  3. Support all administrative issues, ie billing, monthly reports, daily reports, and case submissions.
  4. Perform other ad-hoc projects or duties as and when required.
  5. Involve in daily operational support matters between internal and external parties
  6. Assist in data processing and perform data analysis when necessary.
  7. Manage and prepare operation-related reports.
  8. Assist in clerical and administrative tasks (e.g., memorandum/ reports/ documentation/ forms/ schedule).

Job Requirements:
  1. Minimum 1 to 2 years of related working experience. However, fresh graduates are strongly encouraged to apply.
  2. Meticulous and possess a positive attitude.
  3. Good sense of urgency.
  4. Good verbal and written communication skills in English. Proficiency in Mandarin is an added advantage.
  5. Flexible and adaptable.
  6. Proficient in computer skills and Microsoft Office applications – Excel, MS Word & PowerPoint.

Customer Service

  1. Make calls to customers to explain treatment guidance.
  2. Update and keep track of customers’ status.
  3. Resolve customers’ complaints and enquiries by establishing strong rapport with customers through effective communications and problem resolution.
  4. Keep records of customer interactions, process customer accounts and file documents
  5. Liaison with customers on transport arrangements for goods delivery and generating delivery orders.
  6. Support all administrative issues, ie billing, and monthly report.
  7. Perform other ad-hoc projects or duties as and when required.

Job Requirements:
  1. Minimum 1 to 2 years of related working experience
  2. Able to work in a multi-cultural environment and with people of all levels
  3. Meticulous and possess a positive attitude
  4. Good sense of urgency
  5. Good verbal and written communication skills in Bahasa Melayu, Mandarin and English. Prefer Mandarin speaking candidates as Treatment Coordinators will have to deal with Mandarin-speaking clients.
  6. Flexible and adaptable
  7. Proficient in computer skills - MS Word, PowerPoint, Excel
  8. Able to work 6 days a week on a rotation basis.
  9. Additional Information

Business Quality Specialist

  1. Lead the effort and process to analyse, gather, create, and improve SOP requirements to ensure effectiveness.
  2. Ensure the accuracy, governance, and maintenance of SOPs.
  3. Assist customer Subject Matter Experts (SMEs) to document processes, develop flowcharts, and draft SOPs.
  4. Manage all aspects of the SOP documents and quality control as well approval system and processes.
  5. Support the communication and training of SOPs to business units.
  6. Review regulatory requirements of various regions and ensure alignment of SOPs and other process documents for clarity and consistency within the regions.
  7. Act as the source of knowledge for all SOPs and internal policy documents.
  8. Implement strategic quality direction into operational guidelines, SOPs and best practices.

Job Requirements:
  1. Minimum requirement of Bachelor’s Degree in Business Administration/ Accounting/ Finance/Management or equivalent.
  2. At least 5 years of related working experience in internal/external audit and/or quality control and assurance.
  3. Excellent organisational and analytical skills.
  4. Able work effectively and independently with minimal supervision.
  5. Possess excellent communication skills in dealing with stakeholders, business units and external parties.
  6. Attention to details.
  7. Familiarity in creating SOP or compliance with ISO standards are added advantages.
  8. Able to work 6 days in a week and in Alam Damai, Cheras.

Digital Marketing Executive

  1. Create marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
  2. Manage Facebook/Linkedin ads and set up lead generation, messenger ads, engagement ads, etc.
  3. Grows and expands company social media platforms.
  4. Research and monitors activity of competitors.
  5. Research and monitors activity of competitors.
  6. Create and plan engaging written or graphic content.
  7. Creative writing for social media purposes.
  8. Prepare monthly report and update superiors on daily basis.

Job Requirements:
  1. Candidate must possess at least Diploma or Bachelor Degree in Digital Marketing , Mass Communication, Advertising or equivalent.
  2. Self motivated.
  3. At least 1 to 2 year(s) of working experience in the related field is required for this position.
  4. Knowledge of video editing is an added advantage.
  5. Excellent understanding of digital marketing concepts and best practices.
  6. Good copywriting skill.
  7. Possess good communication and interpersonal skills.

Content Creator (Douyin, IG)

Job Description:
  1. Providing support to partner clinics on operational, field sales & field marketing requirements.
  2. Manage existing dental clinic partnerships, building trust, and long-term relationships with dentists.
  3. Researching market trend, providing market intelligence, and creating new market needs to increase sales.
  4. Identify area of improvement to support partner clinics and innovate effective approach to serve long term partnership.
  5. Curate & localise more effective marketing approach to expend partner clinic’s network.
  6. Maintaining existing dental partner relationships and identifying potential dental partners.
  7. Maintaining a strong understanding of products and services offered to dental clinics.

Job Requirements:
  1. Minimum 1 to 3 years of working experience in related background.
  2. Previous working experience as pharma/healthcare/medical sales representative is a plus.
  3. Able to work in a multi-cultural environment and with people of all levels.
  4. Meticulous and possess positive attitude.
  5. Good sense of urgency.
  6. Good verbal and written communication skills in English and Bahasa Melayu. Proficiency in Mandarin is an added advantage.
  7. Flexible and adaptable to changes.
  8. Able to work under pressure.
  9. Proficient in computer skills - MS Word, Power Point, Excel Possess own transport and able to travel within assigned territories (in-base / outstation) to support field sales/marketing activities.
  10. Maintain high level of professionalism & work ethics while representing company on the field.

Business Development Executive (Field Sales)

Job Description:
  1. Answer incoming calls; take messages and re-direct calls as required.
  2. Deal with email enquiries.
  3. Taking meeting minutes.
  4. Diary management and arrange appointments, book meeting rooms and conference facilities.
  5. Data entry (sales figures, property listings etc.).
  6. Coordinate both internal and external events.
  7. Maintain relevant certifications of the company.
  8. Providing administrative support to clinical team in Malaysia and Singapore.
  9. Applying and Obtaining various licenses in different jurisdiction.
  10. Communicating with HOD and doctors in charge for feedback and improvement.
  11. Comparing quotations.
  12. Other ad-hoc tasks as assigned by the Management.

Job Requirements:
  1. Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
  2. At least 3 Year(s) of working experience in the related field is required for this position. Working experience in marketing department is highly desired.
  3. Preferably Senior Executive specialised in Secretarial/Executive & Personal Assistant or equivalent.
  4. Confident working alongside at all levels with both clients and internal parties.
  5. Self-initiated with minimal supervision and excellent organisational skills.
  6. Strong communication and interpersonal skills.
  7. Must be able exercise good judgement in facilitating client meetings, monitoring reports and providing administrative support.
  8. Able to work independently, responsibly, team player.
  9. Problem solver & Decision maker.
  10. Marketing knowledge.
  11. Proficient in both written and spoken English and Mandarin.

Personal Assistant

Job Description:
  1. Conduct quality assurance checks on all aligners that will be shipped and received.
  2. The patient must have treatment plans that are approved by the patient to ensure the quality standards are met.
  3. Reject all the incoming aligners which fail to meet quality expectations and report the issue to the concerned factory or department at the earliest.
  4. Establish a strong rapport with customers through effective communication and problem resolution.
  5. Liaison with various support departments (Accounts & Finance, Marketing, and Sales) to process the daily schedule of incoming and outgoing stock.
  6. Liaison with customers on transport arrangements for goods delivery and generation of delivery orders packing and sealing of products.
  7. Generate a daily inventory report for checking.
  8. Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse and to rectify the problem should any discrepancies occur.
  9. Support for all administrative issues, i.e., billing, monthly report.
  10. perform other ad-hoc projects or duties as and when required.

Ai Computer Vision Developer (Remote)

Job Description:
  1. Develop and integrate Computer Vision AI models for our business.
  2. Continuously fine-tune and upgrade our AI models.
  3. Image preprocessing for AI models training.
  4. Perform classification, detection, and segmentation task.
  5. Write logic script after Ai model output and display user friendly output text.
  6. Keep up with new technologies and Computer Vision field.

Job Requirements:
  1. Possess a BS/MS/PhD in Software Engineering, Computer Engineering.
  2. Knowledge of machine learning and deep learning.
  3. Knowledge of frameworks such as Tensorflow, Pytorch, and Keras.
  4. Knowledge of pandas, NumPy, OpenCV for data handling and image preprocessing techniques.
  5. Knowledge of image recognition deep learning models such as CNN, GAN, Yolo, Mask-RCNN, and so on.
  6. Knowledge of basic Ubuntu server command and Jupyter.

Application Details

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