Why Join Us
Being a part of Dr Clear Aligners means we emphasize and continuously cultivate a family-focused culture as we care for our people, and we believe in offering a career progression to help achieve their professional goals.
For recruitment find Janice +6011-54229598 or [email protected]
JOB OPENINGS :
Sales Executive
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company)
- Understanding customer needs and requirements
- Close sales and achieve quarterly quotas
- Contributes to team effort by accomplishing related results as needed.
- Build and Funnel sales opportunities via direct customer engagement, written and telecommunication
- Maintain good after-sales service to existing customers
- Good negotiation Skills
Job Requirements:
- Experience in the sales line
- Cheerful and friendly
- Strong listening and presentation skills
- Candidate must possess at least an SPM level
- Required language(s): English, Mandarin and Bahasa Melayu
- At least 2 Year(s) of working experience in the related field is required for this position. However, fresh graduates are strongly encouraged to apply.
- Required Skill(s): negotiation, sales
- Prepared to work 6 days in a week.
Career Progression:
- Overriding on different outlet's sales
- Promotion to regional country manager
- Franchise opportunity on our business model
Operation Admin
- Establish strong rapport with partner clinics through effective communication and problem resolutions
- Liaise with various supporting departments (Accounts & Finance, Marketing and Sales) to process the daily schedule of incoming and outgoing cases
- Support all administrative issues, ie billing, monthly reports, daily reports, and case submissions.
- Perform other ad-hoc projects or duties as and when required.
- Involve in daily operational support matters between internal and external parties
- Assist in data processing and perform data analysis when necessary.
- Manage and prepare operation-related reports.
- Assist in clerical and administrative tasks (e.g., memorandum/ reports/ documentation/ forms/ schedule).
Job Requirements:
- Minimum 1 to 2 years of related working experience. However, fresh graduates are strongly encouraged to apply.
- Meticulous and possess a positive attitude.
- Good sense of urgency.
- Good verbal and written communication skills in English. Proficiency in Mandarin is an added advantage.
- Flexible and adaptable.
- Proficient in computer skills and Microsoft Office applications – Excel, MS Word & PowerPoint.
Customer Service
- Make calls to customers to explain treatment guidance.
- Update and keep track of customers’ status.
- Resolve customers’ complaints and enquiries by establishing strong rapport with customers through effective communications and problem resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Liaison with customers on transport arrangements for goods delivery and generating delivery orders.
- Support all administrative issues, ie billing, and monthly report.
- Perform other ad-hoc projects or duties as and when required.
Job Requirements:
- Minimum 1 to 2 years of related working experience
- Able to work in a multi-cultural environment and with people of all levels
- Meticulous and possess a positive attitude
- Good sense of urgency
- Good verbal and written communication skills in Bahasa Melayu, Mandarin and English. Prefer Mandarin speaking candidates as Treatment Coordinators will have to deal with Mandarin-speaking clients.
- Flexible and adaptable
- Proficient in computer skills - MS Word, PowerPoint, Excel
- Able to work 6 days a week on a rotation basis.
- Additional Information
Business Quality Specialist
- Lead the effort and process to analyse, gather, create, and improve SOP requirements to ensure effectiveness.
- Ensure the accuracy, governance, and maintenance of SOPs.
- Assist customer Subject Matter Experts (SMEs) to document processes, develop flowcharts, and draft SOPs.
- Manage all aspects of the SOP documents and quality control as well approval system and processes.
- Support the communication and training of SOPs to business units.
- Review regulatory requirements of various regions and ensure alignment of SOPs and other process documents for clarity and consistency within the regions.
- Act as the source of knowledge for all SOPs and internal policy documents.
- Implement strategic quality direction into operational guidelines, SOPs and best practices.
Job Requirements:
- Minimum requirement of Bachelor’s Degree in Business Administration/ Accounting/ Finance/Management or equivalent.
- At least 5 years of related working experience in internal/external audit and/or quality control and assurance.
- Excellent organisational and analytical skills.
- Able work effectively and independently with minimal supervision.
- Possess excellent communication skills in dealing with stakeholders, business units and external parties.
- Attention to details.
- Familiarity in creating SOP or compliance with ISO standards are added advantages.
- Able to work 6 days in a week and in Alam Damai, Cheras.
Digital Marketing Executive
- Create marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
- Manage Facebook/Linkedin ads and set up lead generation, messenger ads, engagement ads, etc.
- Grows and expands company social media platforms.
- Research and monitors activity of competitors.
- Research and monitors activity of competitors.
- Create and plan engaging written or graphic content.
- Creative writing for social media purposes.
- Prepare monthly report and update superiors on daily basis.
Job Requirements:
- Candidate must possess at least Diploma or Bachelor Degree in Digital Marketing , Mass Communication, Advertising or equivalent.
- Self motivated.
- At least 1 to 2 year(s) of working experience in the related field is required for this position.
- Knowledge of video editing is an added advantage.
- Excellent understanding of digital marketing concepts and best practices.
- Good copywriting skill.
- Possess good communication and interpersonal skills.
Content Creator (Douyin, IG)
Job Description:
- Providing support to partner clinics on operational, field sales & field marketing requirements.
- Manage existing dental clinic partnerships, building trust, and long-term relationships with dentists.
- Researching market trend, providing market intelligence, and creating new market needs to increase sales.
- Identify area of improvement to support partner clinics and innovate effective approach to serve long term partnership.
- Curate & localise more effective marketing approach to expend partner clinic’s network.
- Maintaining existing dental partner relationships and identifying potential dental partners.
- Maintaining a strong understanding of products and services offered to dental clinics.
Job Requirements:
- Minimum 1 to 3 years of working experience in related background.
- Previous working experience as pharma/healthcare/medical sales representative is a plus.
- Able to work in a multi-cultural environment and with people of all levels.
- Meticulous and possess positive attitude.
- Good sense of urgency.
- Good verbal and written communication skills in English and Bahasa Melayu. Proficiency in Mandarin is an added advantage.
- Flexible and adaptable to changes.
- Able to work under pressure.
- Proficient in computer skills - MS Word, Power Point, Excel Possess own transport and able to travel within assigned territories (in-base / outstation) to support field sales/marketing activities.
- Maintain high level of professionalism & work ethics while representing company on the field.
Business Development Executive (Field Sales)
Job Description:
- Answer incoming calls; take messages and re-direct calls as required.
- Deal with email enquiries.
- Taking meeting minutes.
- Diary management and arrange appointments, book meeting rooms and conference facilities.
- Data entry (sales figures, property listings etc.).
- Coordinate both internal and external events.
- Maintain relevant certifications of the company.
- Providing administrative support to clinical team in Malaysia and Singapore.
- Applying and Obtaining various licenses in different jurisdiction.
- Communicating with HOD and doctors in charge for feedback and improvement.
- Comparing quotations.
- Other ad-hoc tasks as assigned by the Management.
Job Requirements:
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
- At least 3 Year(s) of working experience in the related field is required for this position. Working experience in marketing department is highly desired.
- Preferably Senior Executive specialised in Secretarial/Executive & Personal Assistant or equivalent.
- Confident working alongside at all levels with both clients and internal parties.
- Self-initiated with minimal supervision and excellent organisational skills.
- Strong communication and interpersonal skills.
- Must be able exercise good judgement in facilitating client meetings, monitoring reports and providing administrative support.
- Able to work independently, responsibly, team player.
- Problem solver & Decision maker.
- Marketing knowledge.
- Proficient in both written and spoken English and Mandarin.
Personal Assistant
Job Description:
- Conduct quality assurance checks on all aligners that will be shipped and received.
- The patient must have treatment plans that are approved by the patient to ensure the quality standards are met.
- Reject all the incoming aligners which fail to meet quality expectations and report the issue to the concerned factory or department at the earliest.
- Establish a strong rapport with customers through effective communication and problem resolution.
- Liaison with various support departments (Accounts & Finance, Marketing, and Sales) to process the daily schedule of incoming and outgoing stock.
- Liaison with customers on transport arrangements for goods delivery and generation of delivery orders packing and sealing of products.
- Generate a daily inventory report for checking.
- Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse and to rectify the problem should any discrepancies occur.
- Support for all administrative issues, i.e., billing, monthly report.
- perform other ad-hoc projects or duties as and when required.
Ai Computer Vision Developer (Remote)
Job Description:
- Develop and integrate Computer Vision AI models for our business.
- Continuously fine-tune and upgrade our AI models.
- Image preprocessing for AI models training.
- Perform classification, detection, and segmentation task.
- Write logic script after Ai model output and display user friendly output text.
- Keep up with new technologies and Computer Vision field.
Job Requirements:
- Possess a BS/MS/PhD in Software Engineering, Computer Engineering.
- Knowledge of machine learning and deep learning.
- Knowledge of frameworks such as Tensorflow, Pytorch, and Keras.
- Knowledge of pandas, NumPy, OpenCV for data handling and image preprocessing techniques.
- Knowledge of image recognition deep learning models such as CNN, GAN, Yolo, Mask-RCNN, and so on.
- Knowledge of basic Ubuntu server command and Jupyter.